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FAQ & support

Answers to common questions about playlists, your subscription and your data.

Playlists & content

What OMNITV plays, and what you need to bring.

No. OMNITV is a media player only and does not provide, sell or include any channels, streams or other content. You need your own IPTV playlist from a legal source.

OMNITV plays Xtream Codes logins and M3U playlist links. You get these from your IPTV provider.

From an IPTV provider of your choice. OMNITV doesn't sell, supply or recommend playlists or providers. Only use playlists you have the right to watch.

OMNITV itself is a media player, like any other video player. Whether a playlist may be used depends on where it comes from, so only use playlists from a legal source.

The program guide (EPG) and now-playing information come from your playlist. If your provider doesn't supply guide data for a channel, there is nothing for OMNITV to show.

OMNITV plays the streams your playlist provides, so a stream that is offline or unavailable at your provider can't be played. Check that your playlist login or link is still valid, and contact your provider if the problem continues.

Using OMNITV

Profiles, controls and personal settings.

Profiles give everyone who watches their own space in OMNITV. You pick a profile when you start the app.

Yes, with the Guest profile. It is restricted, and nothing is saved while you use it, so the other person's playlist details don't stay on your PC.

Yes. You can lock restricted categories behind a parental PIN.

Yes. Movies and series you have started appear in Continue Watching, so you can carry on from where you stopped.

Use the global search to search your whole playlist from one place. In Live TV you can also browse by category, search the channel list and keep favorites.

Yes. Everything can be navigated with the keyboard, remote-control style, and you can rebind the keys to suit you.

Yes. You can choose a custom accent color and adjust the UI scale, for example to make everything larger.

Download & installation

Getting OMNITV onto your PC.

OMNITV isn't available for download yet. The installer will be published on the download page as soon as it's ready.

A PC with Windows 10 or Windows 11 (64-bit), your own IPTV playlist (an Xtream Codes login or an M3U link) and an OMNITV subscription.

OMNITV is made for Windows 10 and Windows 11 (64-bit).

Subscription & billing

Plans, payment, cancelling and refunds.

OMNITV is a subscription, paid monthly or yearly. Every feature is included in both plans. The prices on the pricing page are provisional until subscriptions open.

Subscriptions aren't open yet. The accepted payment methods will be listed here before they open.

Subscriptions aren't open yet. Before they open, this answer and the cancellation & refund policy will explain how to cancel and when a cancellation takes effect.

Subscriptions aren't open yet. The refund terms will be set out in the cancellation & refund policy before they open.

No. The subscription is for the OMNITV player only. Your playlist and any content in it come from your own provider.

Privacy & data

What is stored, and where.

On your PC. OMNITV stores your playlist logins encrypted, using the data protection built into Windows.

Nothing. The Guest profile is designed for using someone else's playlist without anything being saved.

No. This website does not set cookies and does not use analytics or tracking scripts. Details are in the privacy policy.

None yet: subscriptions aren't open, so no subscription or payment data is processed. Before they open, the privacy policy will explain what is processed, where it is stored and who processes it.

Still need help?

Write to us and include your OMNITV version and Windows version.

support@PLACEHOLDER.example